Try the Dive In, located on the Lido Deck, featuring hamburgers and hot dogs. Offer expires November 15, 2022.
Onboard credit card account - Holland America Line - Cruise Critic Every decision we make starts with that basic rule.
Holland America Line Rewards Visa Card - Barclays US For further information on our relationship with airlines, please refer to your Cruise Contract. Started June 21, 2021, By Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. The only exception is cash for gambling. Wine purchased during company-sponsored shore excursions that visit local wineries are exempt from the on-board corkage fee (offer limited to one bottle of wine per person). All Holland America Line ships offer a variety of wonderful merchandise from around the world. make sure that the appropriate baggage tags are affixed to your baggage, because the tags include your departing flight information. Teens: Mocktail Parties, karaoke contests, trivia contests, jewelry designs, video games, staff vs. teens volleyball tournaments; together with themed events Face Your Fears, Casino Games for Prizes and TV Game Show Night allow teens 13 - 17 to attend events in a relaxed environment allowing them to comfortably make friends while having fun. Onboard Credit can be applied to Shore Excursions, Beverages, Items from The Customs Allowance: Each U.S. resident is usually allowed a duty free exemption of US$800; it may be more or less depending upon your itinerary and recent travel outside the country. If downloading or using off ship, your regular carrier rates may apply. The statusof your seating request will be listed on your Cruise Contract. Powered by Invision Community. Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. In cities of embarkation and/or disembarkation outside the United States, wheelchair-lift vehicles may not be available. No additional deposits will be due until final payment.
Birth certificates can be an original or certified copy. At the center is Music Walk: an exclusive collection of performances. Photo Gallery: Your Image Creators are located at your Photo Gallery and are pleased to present for you many rich and varied photographs capturing your cruise. If I dont spent the OBC, do I get it back at the end of the trip? While not a full-service hospital, the Medical Center is well equipped to handle most emergencies, as well as routine medical procedures. By Please attach a tag to each piece of luggage you will be checking on the cruise. In addition, please check with your primarycare provider or local travel medicine clinic to see what, if any, vaccinations or other measures are recommended for your specific itinerary. Promotion is based on promotion code(s) N2 and based on double occupancy. Gift Order items include a variety of alcoholic and nonalcoholic beverages, clothing, casino chips and flowers at very reasonable prices. What can I use it for beside food? All values herein are in USD. Head to B.B. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. We seek, to the extent feasible, to accommodate guests with disabilities.
150th Anniversary Celebration | 2023 Cruise Deals | Holland It is also your access card to your stateroom. It is how it is. Inmany ports taxi lines can be long and distances to private transportation can be lengthy. Any additional information concerning currency restrictions, please contact the customs agency in their country. For these purposes, marijuana, even if prescribed for medicinal purposes, is considered an illegal drug as it is prohibited both under U.S. law as well as the laws of all or most of the countries that the ship visits. A password will be selected by the parent/guardian of the child. No matter where we have gotten Shipboard Credit from, it has always been able to be used for the gratuities (Hotel Service Charge) for the cabin stewards, dining room staff, all the behind the scenes staff. Scooters and other mobility equipment stored in hallways or elevator lobbies are a safety hazard and will be removed immediately. We cannot process refunds on these cards. of disembarkation. The password will need to be disclosed to the youth staff upon pick up of the child. On Dressy Nightswe take it up a notch and recommend slacks, skirts, dresses, blouses, collared shirts and jackets. The line will be adding $100 in onboard spending The letter from the childs parent must provide contact information and authorize the traveling adult to take the child on the specific cruise. Other restrictions and exclusions may apply. Guests needing continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. For ships without Tamarind, guests will receive two nights: one night at Pinnacle Grill and one night at Canaletto. You will be responsible for all costs you incur to join the vessel at the next port. Ability to enjoy your final hours in port at your leisure without having to stand in line at the airport. Also, luggage tagswill be located near the entrance to the pier area where you will be checking in your luggage. Holland America Line is not able to provide complimentary wheelchair assistance other than for the purposes listed above. Certain ship transfer operations (e.g., during tendering and at the gangways) may not be fully accessible to wheelchairs or scooters. Be certain to bring along a record of all your vaccinations. A gamut of games from sizzling slots with hugeprogressive jackpots to a parade of poker games is there for your enjoyment. You may also make advance rental arrangements prior to departure and have a wheelchair delivered directly to the ship. By Holland America Line offers a wide range of award-winning shore excursions, providing priceless experiences at destinations around the world. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Personal training and specialty classes such as yoga and Pilates are available for a nominal fee. Guests must order one beverage at a time and be 21 years+ for alcoholic beverages. Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. Please contact Guest Services for more details. Oh, well, the bottom line is the money is not available to spend. Discussed here very regularly. Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. The Casino is not open in port and certain restricted waters and you must be 18 or over to play. OBC from HAL generally cannot be used in the casino, while OBC that you (or your TA or someone else) provided can be used. Once you get onboard you can check out what's happening on board, explore and book shore excursions for your entire voyage, browse dinner menus and book dining, keep in touch with traveling companions on board with chat, see account details including your onboard statement and more. Please contact the Guest Accessibility Department prior to sailing if you will require oxygen while on your cruise. I appreciate the info above, being relatively new to HAL. both aerobic and strength-training equipment. Changes to your already confirmed flights (change fees and differences in fare may apply). Purchase a Surf plan. No more waiting for printed cruise documents. To purchase transfers, please have your travel advisor call Holland America Line at 1-877-724-5425. This is great because if he should LOSE his card, no one would be able to charge anything to my in-laws' shipboard account. There are two or more people in the cabin, then the charge will be significantly higher than $13 per cabin would be. I was told by my PVP that this amount was "suggestive" and that I could put down say a 200 deposit by cash, then if my account exceed or was getting close..to this amount to just go and put down more funds, a bit of a pain. Early Booking Bonus Offer and its parts are neither transferable, substitutable, nor redeemable for cash. I didn't think a thing of it; it's like a mini insurance policy for the company placing the hold against the possibility that you won't pay the bill at the end or be good for the money. For questions about your service or about billing, please contact your home network customer service. Some banks may keep the pre-authorization in place for up to 30 days. I just finished filling out our documentation for our cruise on the Zuiderdam on Sept 4, and was shocked to find out that HA puts a $420 per person hold on your credit card, and it doesn't matter whether that person has approval to purchase on their card. Shore Excursion credit is based on cruise duration and is per person, not per stateroom. Extension cords (without surge protectors) are allowed on board when used with proper caution. The best places to obtain specific information on required documentation and immunizations for your serviceanimal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. Luggage Direct and Luggage Forward two different services offering a variety of services with the sole purpose of easing your travel! Additionally, you can call the ship directly from the shore. The rate is US$16.00 per minute and billing begins at the time specified. You may find more information on our tours and shore excursion programs on hollandamerica.com. Fares are based on Promo(s) DN*. With very limited exceptions (such as some Panama Canal cruises),U.S. law prohibits persons from beginning their cruise in oneU.S. port and ending it in a different U.S. port. Yes. :oYou're right. if you have and inside stateroom do you have to pay for laundry service? Please note that there may be multiple authorizations throughout your cruise, and that some banks may keep the hold in place for up to 30 days. The Elite Beverage Package includes wine, beer, spirits, cocktails, non-alcoholic beverages, sodas, bottled water (sparkling or still, 400ml or less) and coffee. Unless otherwise posted, the Medical Center hours are as follows: Infants & Pregnancy: Because of the limited medical facilities, infants 6 months or younger at the time the cruise commences and women who will be 24 or more weeks pregnant during the course of their travel are not permitted to participate in the cruise. Onboard Credit: Depending on stateroom category, guests receive up to $150 onboard credit per person that can be used for a variety of amenities, including specialty Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 21 years old; one adult chaperone is required for every five people under the age of21. I think they use this for special social events for the crew. The numbers are for emergency use only; please do not call unless you are experiencing an emergency of a critical nature.
Holland America Cruise Deals - Free Upgrades Please do not place your baggage over the emergency floor lighting. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. So everything you charge to your room (beverages, on-board shopping, hotel service charges, minibar, etc.) No smoking of any kind will be permitted on any stateroom verandah. NOTE: If you are not the parent or Legal Guardian of any minor child traveling with you, you must present an original letter signed by at least one of the childs parents. LauraS Bidis essentially flavored cigarettes are not generally permitted entry. Please Note: Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off the ship. Book on board and you can reserve your next cruise at a reduced deposit of only US$100, US$300 or US$1,000 per person and receive a shipboard credit of up to US$500.00 per person. Other exclusions and terms may apply; void where prohibited. Other terms and conditions may apply. A seamless transition is what our pre- and post-cruise hotels and tours are all about. It's been my experience that you don't have to do anything. Enjoy warm sunshine, shimmering seascapes and vibrant cities. Any guest who smokes inside staterooms or on verandahs in violation of our policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations. Best No Annual Fee Credit Cards Holland America Line rewards points are earned by running spend through the Barclays Holland America Visa. For 21+ day voyages (excluding Grand Voyages), eligible guests will receive US$300 credit per person to apply toward their shore excursion purchase(s). However, please note that additional charges will apply and that not all medications are available in all countries or ports of call. Because our the kids just got their first creditcard with a $500 limit they will not be able to use their own card, the operator I talked to said they will needto get the card reapproved for at least $840. The same gracious service and sophisticated exquisite dining experience is featured, as it is in pre-set dining. Not everything you buy is going to be on board. Our friendly international staff will teach you how to play, entertain you in a tournament or patiently wait while you decide whether to hold or fold.
Onboard Credit: How to Get It, Where to Spend It - Cruise Critic Led by a team of world-class celebrity chefs, go on a culinary journey on any of our ships. Having a passport will enable you to fly from the U.S. to a foreign port in the event you miss your scheduled embarkation or to fly back to the U.S. if you need to disembark the ship mid-cruise due to an emergency. Your stateroom keycard will be delivered to your stateroom. From Canalettos authentic Italian cuisine to the Pinnacle Grills steak and seafood, youll experience an amazing culinary adventure. and souvenir bar glass at any bar. Table number and table size are on request only, and will be assigned by the Maitre d' on board. If you use a personal email provider, make sure to bring your user id and password and email recipient addresses with you. Made-to-order entres and casual dinner in the Lido. For more information contact Royal Ocean Events at 1-888-475-5511 or 1-604-940-1181. From attire and handbags to sparkling jewelry, we have a variety of products to choose from. All other questions and concerns regarding air arrangements should be directed to your travel advisor. U.S. and Canadian citizens ages 16 and above may present one of the following valid WHTI-compliant documents: travel.state.gov/content/passports/english/go/checklist.html. What I have a problem with is the hold and them actually expecting I could spend up to $60 a day. A traveler may include up to 100 cigars and 200 cigarettes (one carton) in the US$800 exemption from duty. Some guests with limited mobility may find it difficult to embark or disembark the ship at certain times while at dock or while tendering due to steep gangways and steps,particularly during low or high tide. She did not know until I - the worry wort of the family - spent countless hours up late at night researching (much like tonight ;) ) and reading the HAL website. Discover timeless treasures and encounter captivating cultures. A customary fee will be charged for services and medications dispensed. It is also your access card to your stateroom. Also, you will need your ship card when you disembark. Book and save with our Have It All cruise fare. Choose traditional pre-set seating and dining times or a flexible open schedule the choice is yours to make prior to departure for your cruise. In limited situations (either on board or ashore), we may find it necessary to ask an individual to make alternate travel arrangements, such as if an individual with a disability is unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services. On the morning of disembarkation, guests with no credit card payment need to settle their onboard account on the morningof disembarkation. Religious services may not be able to be held on embarkation/disembarkation day. Travelers should be cautioned that only the following may be safe to drink: hot brewed beverages, such as tea and coffee, made with boiled water; or canned or bottled beverages, including water, carbonated mineral water and soft drinks. The Wireless Maritime Service system is available for use when the ship is in international waters. Guests are responsible for arranging special air travel related service requests such as, advance seat assignments, in-flight meal requests, wheelchairs and any other airline services. Rest assured that your passport will be fully secured by our staff. ), after handling money and pens, and after using the restroom. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Lines liability will not exceedUS$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer.
Frequently Asked Cruise Questions - Know Before You Go They say can't use for casino, but never any problem here. Since Princess is part of the Carnival Family just like HAL is, the precedent exists. Upgrade requests, seat assignment changes, and flight changes cannot be accommodated onboard. Cruise lines are no different. Embarkation/Disembarkation Wheelchair Assistance: Guests requiring assistance with embarkation and disembarkation procedures on board do not need to request this assistance in advance; however, due to high demand in some ports, there can be a wait for assistance. Book with Avoya Travel to receive Savings and FREE Perks on select 2023-2024 Holland America Line sailings that may include: Unsure of your next cruise? For more information, consult your Customs Agency. Medication: Your prescription medication should be kept close at hand in your purse or carry-on bag rather than in your checked baggage. A fare will be considered a Comparison Fare only if its booking consists of details that are identical to those of the original booking (including, but not limited to, the same ship, sail dates, stateroom category and number of guests as the original booking). CC Help Jenn Please keep this available for check-in. You can make a difference in the following ways: Holland America Lines youth activities program Club HAL offers an array of entertaining events for kids and teens ages 3-17. Joined the roll call and was told I could book excursions ahead of time instead of waiting until on board and risking no space available. By Embarkation Time:Your assigned check-in time is printed on the Boarding Pass page in your Express Docs. With this in mind, the following emergency phone numbers are available for your use. You may wish to sunbathe, swim or simply find a quiet spot and do nothing at all. Transportation of Currency: You may take as much currency or as many monetary instruments as you wish on your trip. Should you need to cancel your reservation, your reduced deposit will be applicable to another Holland America Line cruise within the next four years. This thread has been helpful to usnewbies on HAL. Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. Not so much for currency conversion but because it is a done deal. Is this essentially correct or am I missing something? Guests who are unable to care for their own basic needs (e.g., dressing, eating and attending safety drills) MUST have a capable traveling companion. Please refer to Express Docs for more specific information regarding your arrival airport. On 2/10/2019 at 2:00 PM, Queeniecruiser said: 19952023, The Independent Traveler, Inc. Whether its $100, $200, $300 or more, Onboard Credit can make a sweet vacation even sweeter. Situations may occur in which guests with limited mobility may not be able to go ashore at the timethey desire or are unable to go ashore at all in certain ports. Purified or distilled water in factory-sealed containers (including plastic containers) for use in conjunction with medical device(s) are allowed in checked luggage and must be packed with the device(s). Started August 27, 2021, By Having said that, remember that rules do change by ship and also some ships are stricter than others. Ruth covered this well, but I wanted to add that using a post cruise transfer (purchased onboard) can be a good way to use up any left over OBC you have. In order to make returning home as smooth and easy as possible, please take note of the following tips. Note: Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. Personal checks are not accepted on board. If all three are on the same account, it will be credited to that account. In order to coordinate transfers and luggage handling with post- cruise arrangements, a disembarkation form will be distributed to guests for whom we have no disembarkation information or guests for whom we have no flight schedule. For 10- to 20-day voyages, guests will receive two nights: one night at Pinnacle Grill and one night at Canaletto and/or Tamarind. PASSPORT REQUIREMENT WHEN MINORS TRAVEL WITH ONE ADULT ON VOYAGES GOVERNED BY U.S. WESTERNHEMISPHERE TRAVEL INITIATIVE (WHTI) (includes travel within BERMUDA, CANADA, CARIBBEAN, MEXICO, UNITED STATES). Thanks everyone. All mail is subject to local postal office procedures and rates in the port mailed. An curved arrow pointing right. Low Price Guarantee: If a guest books a HAL cruise with the Early Booking Bonus Offer (the original booking) and such guest finds a cheaper price for an identical booking within the duration of the Early Booking Bonus Offer (the Comparison Fare), the difference may be compensated in the form of an onboard credit, stateroom upgrade or other method. U.S. citizens on closed-loop cruises: U.S. citizens on cruises in the Western Hemisphere that originate and terminate in the same U.S. port are required to have proof of citizenship such as a valid U.S. passport or a government issued birth certificate combined with a government issued photo I.D.